In a nutshell, electronic money (also called “e-money”) is a digital record of value in a given system. E-money can be exchanged between two parties, but no one actually touches money because all that happens is an exchange of electronic records.
The media that stores this predefined value or payment information can be either hardware or software.
Certification, Licensing and Special Requirements Certification Energy brokers can obtain an energy risk professional certification from the Global Association of Risk Professionals.
The Association of Energy Engineers offers the Certified Energy Professional Designation to professionals in the buying, selling and marketing of electricity and gas.
Energy brokers can also get certified
Requirements include completing formal training, passing a certification exam and committing to annual continuing education. Experience, Skills and Personality Traits Employers prefer to hire energy brokers who have two or more years of experience and a proven track record in sales.
The job requires strong communication skills and the ability to speak with people of all professional levels and experience. Clear communication skills are required to effectively share information about energy products and services.
Just as important is the ability to listen carefully to customers, to better understand their needs and concerns. Successful energy brokers create a dialogue with customers, always asking them questions to clarify information, which also helps them know which energy products and services will best suit the customer's situation.
Trust is essential when contacting potential customers and presenting information in promotional offers. Strong negotiation skills will help clients get the best rates and increase the broker's client base. Energy brokers should also have a good knowledge of various software programs, including customer relationship planning software such as Oracle Siebel CRM and enterprise resource planning software such as SAP.